Household Waste and Recycling Information

Collection information

Your rubbish bin and your recycling containers are collected on alternate weeks.

On your collection day please ensure:

  • Your containers are out by 7.30am
  • Your containers are placed at the front boundary of your property
  • Your rubbish bin does not have anything in it which could be recycled
  • Your bin lids are closed

What goes in my bins / boxes?

Your purple bin is for non-recyclable rubbish e.g. nappies or crisp packets – the general waste that ends up in landfill.

Your grey bin is for mixed recycling including plastics (bottles, lids, tubs, pots and trays), cartons, glass, cans and cardboard (but not paper). All mixed recycling must be placed in the grey bin loose. No carrier bags must be used.

Textiles (clothes, bed linen, curtains, towels, paired shoes) can be placed in tied plastic bags (not black sacks) at the side of the recycling bin. Please note we are unable to collect rugs, duvets or pillows.

Your blue box is for paper - keeping it separate from the other recycling maximises its value.

Your brown bin is for food waste (either contained in compostable liners with the seedling logo or loose) and garden waste (no soil) only.

If you live in a flat please go to our flats recycling page What if I live in a flat?

Got extra waste and recycling?

Recycling: If your grey bin is full you can put extra recycling in containers or carrier bags (not black plastic sacks) next to your grey bin, on your usual collection day.

General waste: We do not accept additional general waste next to your purple rubbish bin. Extra non-recyclable waste can be taken to your nearest Household Waste Recycling Centre.

Need a larger bin?

If you have:

  • six or more permanent and full time residents in your household or
  • two or more children under the age of 36 months in nappies permanently residing at your address

Call us on 0800 328 6023 to apply for a larger bin or apply using the extra waste capacity application form (below). All households requesting this will undergo a waste audit of their bins to see whether they are recycling everything they can.

Order new waste containers

To request new containers call 0800 328 6023. Please note we are unable to provide residents with replacement kitchen caddies.

Assisted collections

If you are elderly, infirm or have a disability and cannot put your waste containers at the edge of your property, please contact us to discuss the possibility of having an assisted collection on 0800 328 6023.